Focusing on quality makes for a leaner, fitter organization, and one that is better equipped to win new opportunities in an increasingly competitive global marketplace. Certifying your organization to ISO 9001 offers a proof of your commitment to quality and, as a benchmark, allows you to measure  your progress towards continual improvement of business performance.

ISO 9001: 2000: The benefits to your organization

ISO 9001:2000 is an international standard related to quality management, applicable to any organization from all types of business sectors and activities.

ISO 9001:2000 is based on eight quality management principles (all fundamental to good business practice). When fully adopted, these principles can help improve your organizational performance:

 Customer focus: organizations depends on their customers, and therefore need  to shape activities around the fulfilment of market need
 Leadership: is needed to provide unity of purpose and direction
 Involvement of people: creates an environment where people become fully involved in achieving the organization's objectives
 Process approach: to achieve organizational objectives, resources and activities need to be managed as processes, with an understanding of how the outputs of one process affects the inputs to another
 System approach to management: the effectiveness and efficiency of the organization depends on a systemized approach to work activities
 Continual improvement: adopting this as a part of everyday culture is a key objective for an organization
Fact based decision-making: effective decisions are based on the logical and intuitive analysis of data and factual information
 Mutually beneficial supplier relationships: such relationships will enhance the ability to create value


Our Methodology

Key steps in our approach are:

 Contract signature
 Pre-audit (optional): gap analysis and diagnosis of your current position against the standard
 Certification audit (certificate issued)
 Surveillance visits to allow continual improvement
 Re-certification after 3 years through full audit or continual assessment

Following each step a straightforward and complete report is quickly delivered allowing your company to continually improved its Quality Management Performance.


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